Hemant is head of the Institute of Quality and Reliability in Pune, India. He is a Fellow of the ASQ and is probably the first ASQ certified Black Belt and Master Black Belt from India. He has guided thousands of quality professionals through certifications and also helped clients solve chronic quality problems.
In this chat Hemant and I discuss how he ventured into quality, his quality journey, his experience with solving chronic problems and related topics.
Join me on this episode of Manage Better and spread the word.
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